- Description
Description: This course covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.
Background: Exchanging gifts and showing hospitality is a perfectly normal part of doing business. It plays an important role in developing strong business relationships. In this area, an employee’s first obligation is to conduct himself or herself in a fair and impartial manner. He or she has a responsibility to not let gifts and business hospitality compromise, or even appear to compromise, his or her ethical standards against undue influence.
Note: This course assumes that your organization allows business gifts and hospitality. Please use discretion as to whether or not this course applies to your organization.
Objectives:
• Know the ethical responsibilities for appropriately giving or receiving gifts and hospitality.
• Know the basic guidelines for giving and receiving gifts.
• Understand “nominal value.”
• Identify appropriate and inappropriate gifts.
• Know the “Red Flags” for identifying inappropriate gifts and hospitality.
• Deal appropriately with gifts from suppliers.
• Identify unusual gifts, entertainment, and preferred treatment.
• Know the four “R’s” for refusing a gift.
• Understand cultural and international gift exchange issues.
Course Outline
Part 1: Ethical Issues and Problems
· Gifts and hospitality
· Gifts come in all forms
· Three reasons for rejecting inappropriate gifts?
· Bad intentions
· What the law says
Part 2: Connecting Character
· Manipulation or persuasion?
· Something for nothing
· Fairness
· Character connection
Part 3: What You Need to Know
· Six considerations in accepting a gift
· Nominal value
· Acceptable gifts
· Unacceptable gifts
· Unusual gifts, entertainment, and preferred treatment
· Gifts above nominal value
· Gifts and hospitality from suppliers
· International gift exchange issues
Part 4: Actions for Success
· Red flags for identifying inappropriate gifts
· Four “R’s” for refusing a gift
· Appearance is everything!
· Key words for success
· Government gift-giving policies
· Reporting
