Exchanging gifts and showing hospitality is a perfectly normal part of doing business. It plays an important role in developing strong business relationships. In this area, an employee’s first obligation is to conduct himself or herself in a fair and impartial manner. He or she has a responsibility to not let gifts and business hospitality compromise, or even appear to compromise, his or her ethical standards against undue influence. This course covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.
What You’ll Learn…
- Know the ethical responsibilities for appropriately giving or receiving gifts and hospitality.
- Know the basic guidelines for giving and receiving gifts.
- Understand “nominal value.”
- Identify appropriate and inappropriate gifts.
- Know the “Red Flags” for identifying inappropriate gifts and hospitality.
- Deal appropriately with gifts from suppliers.
- Identify unusual gifts, entertainment, and preferred treatment.
- Know the four “R’s” for refusing a gift.
- Understand cultural and international gift exchange issues.
Course Outline
Part 1: Ethical Issues and Problems
- Gifts and hospitality
- Gifts come in all forms
- Three reasons for rejecting inappropriate gifts?
- Bad intentions
- What the law says
Part 2: Connecting Character
- Manipulation or persuasion?
- Something for nothing
- Fairness
- Character connection
Part 3: What You Need to Know
- Six considerations in accepting a gift
- Nominal value
- Acceptable gifts
- Unacceptable gifts
- Unusual gifts, entertainment, and preferred treatment
- Gifts above nominal value
- Gifts and hospitality from suppliers
- International gift exchange issues
Part 4: Actions for Success
- Red flags for identifying inappropriate gifts
- Four “R’s” for refusing a gift
- Appearance is everything!
- Key words for success
- Government gift-giving policies
- Reporting
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